In House Manager Position

The LifeGuard Group is committed to identifying and responding to the needs of individuals at-risk of human trafficking and/or exploitation and those working to transition out of the life of human trafficking. The LifeHouse In-Home Manager is responsible for the daily operations of the safe house, as well as working with the Case Manager to develop case management and care plans for each client of The LifeHouse.

This position is most vital in the operation of The LifeHouse as well as the overall mission of The LifeGuard Group. This position will set the tone and culture for The LifeHouse. Dealing with multiple persons as well as multiple personalities can be very challenging. Patience and courage are of the utmost significance. In-Home Manager are expected to maintain a high level of presence within the home and act as an immediate resource to clients. Ongoing training will be required and provided.  

Ideal candidates are familiar with victim centered assistance and trauma. Beneficial to have exposure working on a farm/ranch environment, and have some experience in outdoor recreational activities (hiking, snow shoeing, gardening, fishing, etc.). Previous work experience in youth/adult mentoring is preferred but not required. Candidates must be patient, innovative, collaborative, detail oriented, able to handle multiple tasks, and remain calm and competent in stressful/crisis situations; must maintain appropriate example to residents in all areas of personal conduct and appearance; must display leadership and supervisory qualities.

• Oversee general operation of LifeHouse and program assuring that all aspects of the program are fulfilled and the program is in regulatory status.
• Supervise staff and volunteers; evaluate performance and recommend hiring and termination of staff members; maintain schedules for 24-hours coverage; keep employee files up to date.
• Oversee the provision of the following comprehensive victim services assuring that all victims served are treated with dignity and respect to include: counseling, follow-up contact through in-person meetings, telephone calls, and/or written communications, and assisting victims in establishing short and long-term goals for themselves.
• Criminal Justice support and accompaniment.
• Facilitating weekly support group.
• Facilitate meal planning and preparation for the residents. 
• Prepare and maintain accurate reports, records and statistics.
• Assist with budget preparation and review for the program.
• Oversee the program to ensure the projected budget is maintained.
• Responds well to changing situations or routines. Handles crisis situations calmly and professionally.
• Responsible for overseeing day-to-day health and safety concerns
• Initiate and provide emergency care services as appropriate in life-threatening situations. 
• Have an understanding of trauma behavior
• Operate with a victim centered mindset. 
• Maintain appropriate example to residents in all areas of personal conduct and appearance.
• Demonstrate and teach living skills, use of field equipment, gear, and supplies necessary for successful participation in the program.
• Comply with The LifeGuard Group’s documentation requirements
• Conduct oneself in a manner consistent with The LifeGuard Group’s mission and promise. Shows professionalism in the home setting.
• Accept any other duties as assigned by Operations Director

• Professional or personal experience supporting individuals with trauma, mental illnesses, or challenging behaviors highly preferred
• Must have a valid in-state driver’s license.
• Must be over 21 years old
• Excellent verbal and written communication skills, including ability to effectively communicate with residents and outside contractors. 
• Computer proficiency
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary residential service
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
• CPR certified
• High school diploma or GED required
• Associate degree preferred
• Complete a full background and fingerprint check

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. 
• Ability to maintain regular, punctual attendance
• Must be able to lift and carry up to 50 lbs
• Must be able to talk, listen and speak clearly on telephone